Customer support

Online Portal & Standard Live Support

An online support portal ( is available 24×7 and clients can login using their registered email address.

Learn how to use the system by watching video walk-throughs, or reading the online user guide. Share experiences in the online user forum with other Red Flare users. Read our knowledge base to learn more about risk assessment techniques, or management processes.

The support portal also allows you to track the status, and review the history.

Standard live telephone and online support is available, our support team can be reached by phone, email or via online chat.

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